Client satisfaction — pension legal support

What Clients Say

Words from the People We Have Helped

These are genuine accounts from clients who brought their pension concerns to us. We share them as they were given — plainly and honestly.

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12+

Years in Practice

340+

Clients Assisted

4.8

Average Satisfaction

3

Specialist Services

Client Reviews

What Our Clients Have Shared

SP

Siriporn Prasoet

Khon Kaen, retired teacher

I came to Boriphat after spending months trying to understand why my pension application had been held up. Prayuth sat with me for over an hour and explained everything in Thai without once making me feel that my questions were too basic. The review took about three weeks and by the end I knew exactly where I stood. It was a relief just to understand the situation clearly.

June 2025

WN

Wanchai Nakkharat

Mueang District, factory worker (retired)

The documentation service was something I did not know existed until a friend suggested Boriphat. I had a pile of old employment papers going back twenty years and had no idea how to organise them for the Social Security Office. Suchada handled everything methodically and explained what each document was for. I could not have done it alone.

May 2025

KT

Kamonwan Thongchai

Khon Kaen, public servant (retired)

When my pension payment was recalculated downward after an administrative error, I was not sure I could challenge it. Boriphat represented me at the review hearing and prepared a very clear written submission. The process took about two months, but I always knew what stage we were at. The matter was resolved in my favour.

June 2025

PL

Prasit Lertsakun

Nam Phong District

I was a bit hesitant to pay for legal help with a pension matter, since I did not know if it would make a difference. The eligibility review was honest — they told me which entitlements were solid and which were uncertain, and why. That straightforwardness helped me decide what to do next. Good value for the fee.

July 2025

NC

Nanthawan Chaiyo

Khon Kaen, widow of civil servant

After my husband passed away I needed to transfer his pension entitlements. It was a complicated process and I did not speak much legal Thai. The team at Boriphat was patient throughout, always following up with me rather than leaving me to chase. Arisa was particularly kind when I found the paperwork difficult.

May 2025

BA

Boonsong Aksorn

Phu Wiang District

Straightforward and sensible. I came in expecting to be told what I wanted to hear, but instead I received an honest assessment. Not all the news was good, but I appreciated knowing the real picture early rather than after spending time on a weak case. That kind of honesty is harder to find than it should be.

June 2025

Case Studies

Case Experiences in Detail

The following accounts are representative of the types of cases we handle. Details have been generalised for privacy.

Case Study 01 — Eligibility Review

The Situation

A 62-year-old former factory employee in Khon Kaen had worked across three employers over 28 years but held records for only the last twelve. He was uncertain whether gaps in his contribution history would affect his entitlement.

What We Did

We conducted a full eligibility review, cross-referencing his available records with Social Security Office data. We identified which contribution periods were confirmed and drafted a request to recover records from his earliest employer.

The Outcome

Earlier records were recovered within six weeks. His full contribution period was confirmed, and he was able to proceed with his pension application with complete documentation. Review duration: 3.5 weeks.

"I did not realise the earlier records were recoverable. Finding out they existed changed everything."

Case Study 02 — Representation

The Situation

A widow in her late sixties sought the survivor's pension following her husband's death. The Social Security Office had declined her initial application citing a documentation discrepancy in the marriage certificate records.

What We Did

We prepared a formal response to the office's decision, obtained a certified copy of the original marriage records from the district office, and represented the client at a review meeting with the pension authority.

The Outcome

The application was approved approximately seven weeks after our engagement. Monthly payments commenced in the following quarter. The total process, from initial contact to approval, took approximately ten weeks.

"They attended the meeting with me and I did not have to say very much. I knew it was being handled properly."

Contact Boriphat

Telephone

+66 43 327 106

Address

83 Thanon Mittraphap, Nai Mueang
Mueang, Khon Kaen 40000

Office Hours

Mon – Fri: 08:30 – 17:00
Sat: 09:00 – 12:00

Credentials

Professional Recognition

Lawyers Council of Thailand

Active registered member, in good standing since 2013.

Khon Kaen Bar Association

Registered practitioner within the northeastern regional bar.

Ongoing Legal Education

Annual training in Thai pension and social security law updates.

Would You Like to Talk Through Your Situation?

Many people find that a short initial conversation helps them decide whether to seek legal support. There is no obligation to proceed.

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